Frequently Asked Questions
Everything you need to know about bringing artisanal quality to your home.
What makes Artisout products unique?
Our home collection is curated from independent artisans worldwide, focusing on sustainable materials and handcrafted techniques that ensure no two pieces are exactly alike.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For handcrafted or made-to-order items, please allow an additional 3-5 days for production before shipment.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom furniture and final sale items are not eligible for return.
Do you offer international shipping?
Yes, Artisout ships to over 50 countries. Shipping costs and delivery timelines vary by location and are calculated at checkout.
How should I care for my artisanal items?
Each product comes with specific care instructions. Generally, we recommend hand-washing delicate ceramics and using pH-neutral cleaners for our natural wood and stone pieces.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm for larger furniture purchases.